Are you passionate about fashion with previous experience in wholesale ready to join a thriving well-known brand? This trend-led womenswear company is expanding rapidly, designing multi-product collections for over 100 outlets-and they're just getting started!
We are recruiting a Wholesale Administrator to play a pivotal role in stock management, streamlining the wholesale channel, and enhancing the customer experience. If you're highly organised, detail-oriented, and eager to make a real impact in a dynamic environment, this role is for you. Plus, enjoy the flexibility of working from home every Friday!
Main Responsibilities Will Include:
- Lead Logistics: Oversee intake and dispatch for forward and immediate order accounts, driving efficiency and ensuring smooth operations.
- Critical Path Management: Track customer-level timelines, providing detailed plans and updates to ensure delivery accuracy.
- Customer Collaboration: Build strong relationships, offering delivery updates, sales support, and top-tier service to key accounts.
- Forecasting & Reporting: Monitor intake/dispatch schedules and provide weekly forecasts to ensure seamless order fulfillment.
- Sales Support: Partner with the sales team to identify in-season stock opportunities and help achieve sales targets.
- Data & Process Ownership: Manage customer processes, maintain databases, and handle administrative tasks aligned with critical path dates.
- Sample & Asset Management: Coordinate product samples and fulfill wholesale account requests efficiently.
- Market Preparation: Prepare for market events by creating line sheets, managing JOOR sales platform uploads, and assisting with market setup.
- Order Management: Handle reorders, exchanges, and RTVs, including all related paperwork and invoicing.
Person Specification:
- Previous experience in a similar role within a fashion brand, with a solid understanding of the critical path.
- Proficiency in Microsoft Office (especially Excel, including VLOOKUP) and confident administration abilities.
- Exceptional attention to detail and accuracy in managing tasks.
- Highly organised, self-motivated, and an excellent team player who thrives in a fast-paced environment.