Wholesale Account Coordinator

Are you ready to dive into an exciting role within a dynamic fashion brand? We're on the lookout for an energetic, passionate, and experienced Wholesale Account Coordinator. If you're ready to thrive in a busy environment and work across multiple brands, this is the perfect opportunity for you! Based in our vibrant London head office, this full-time, permanent role offers a chance to make a real impact.
Key Responsibilities:

• Customer Buy Sheets: Set up and manage buy sheets with key information to help customers place their orders.
• Data Management: Send necessary data to customers and input all order details into our buy plan, including quantities, size breakdowns, and purchase order numbers.
• Order Reconciliation: Ensure purchase orders are correct and reconcile any discrepancies.
• Sales Order Accuracy: Enter sales orders into SAP quickly and accurately, ensuring smooth processing.
• Order Management: Oversee and track sales orders, making changes as needed to ensure timely delivery to the warehouse.
• Logistics Coordination: Collaborate closely with logistics, identifying any potential delays and keeping the Account Coordinator informed.
• Weekly Reporting: Refresh stock availability reports and share sold-out styles with the sample coordinator, ensuring smooth weekly trading.
• Critical Path & Sample Coordination: Manage weekly critical path reports, send them to customers, and track samples for meetings to ensure returns.
• Finance Support: Collaborate with the finance team to resolve any invoice discrepancies.
• New Customer Set-Up: Assist with onboarding new customers, ensuring all relevant manuals and information are shared with the team.
• Customer Support: Be the go-to contact for customers, answering any questions they may have about their orders.

What We're Looking For:

• Experience: Proven experience as an Assistant Account Coordinator (or in a similar role) within retail or fashion.
• Passion & Drive: A true passion for fashion and a hunger to win in a competitive market.
• Organizational Skills: Highly organized and able to juggle multiple tasks while maintaining accuracy and attention to detail.
• Fast-Paced Environment: Able to thrive under pressure and meet deadlines without compromising quality.
• Problem Solver: Creative and resourceful in overcoming challenges and finding innovative solutions.
• Tech-Savvy: Proficient in Microsoft Excel and able to quickly adapt to new systems.
• A Learner: Eager to expand your knowledge and develop your skills further.