Team Manager

Key ResponsibilitiesWorking in our shops as a Team Manager is fast paced and no two days are the same. On a day-to-day basis, you'll be responsible for:- Striving for high levels of customer and Partner (employee) satisfaction.- Empowering your team to act with authority and accountability in a culture where they feel supported to grow professionally and feel cared for. - Building genuine relationships with customers and internal and external stakeholders. - Working with the wider shop leadership team, taking on duty manager responsibilities when required.- Through the development of a clear resourcing strategy, you will ensure the recruitment of Partners that have the capability, aspiration and passion to deliver outstanding service.Essential skills/experience you'll neede- Experience of leading a large team in a fast-paced, customer focused environment with a proven track record as a specialist in people and driving a culture of empowerment.Desirable skills/experience you may have- Disciplinary and Grievance experience.- Hiring Manager / Recruitment experience.