Systems Engineering Manager (SEM)
The Systems Engineering Manager helps to define and influence the technical roadmap for their area. This role is critical in shaping the team and working with the programme function to effectively deliver against the roadmap, as well as ensuring that the delivered technologies are highly available, and are continually maintained.
As a Systems Engineering Manager within the Online team at Tesco, you will be managing the team building the infrastructure that runs critical online properties such as our Tesco.com homepage, Groceries website, and online payment portal.
As a Systems Engineering Manager, I will:
Discover and implement new technologies that improve functionality, availability, cost efficiency, and security for Tesco’s systems.
Leads a team of System Engineers who design, develop, and manage Tesco’s systems.
Manage Roadmaps and KPI’s related to the technical areas I look after.
Collaborate with other teams across all of Tesco Technology and vendors to ensure service and project delivery.
Define simple management summary from complex technical topics and drive logical decisions at all levels within Tesco.
You will be responsible for:
System Engineering Skills & responsibilities
Prioritises service above all else, and has a daily focus on customer satisfaction and continuous improvement.
Evaluate and recommend appropriate infrastructure products to meet business needs.
Define and influence the Roadmap and technical standards, in their own technology areas.
Ensure security is by design for new and existing solutions.
Understand and adopt appropriately different ways of working for effective and efficient delivery.
Awareness or knowledge of emerging technologies within your specialism and keep abreast of wider Infrastructure developments.
Leverage existing tool sets and drive adoption of new tools and techniques, to get the best value.
Manage resources within the team to ensure the successful delivery of projects whilst maintaining service.
Manage the team to identify and resolve issues quickly, address escalations and manage communications to stakeholders.
Supervise response to major incidents and provide clear post-incident root cause analysis documentation.
Define and implement high-impact changes and projects in Infrastructure that could impact your area of responsibility and take proactive measures to ensure service stability.
Ownership of technology readiness, to deliver key initiatives/projects within QTC (Quality/Time/Cost).
Take ownership to deliver workplace initiatives / projects.
Leadership & Potential
Motivate your team with clear expectations and providing recognition.
Create a positive and supportive culture in your team.
Anticipate and overcome obstacles with a pragmatic approach to achieve goals and commitments.
Proficient in spoken and written English.
Comfortable communicating with stakeholders and engineers alike
Responsible for hiring, objective setting, coaching employees, and support for individual's career growth.
You will need:
System Engineering Skills & responsibilities
Prioritises service above all else, and has a daily focus on customer satisfaction and continuous improvement.
Evaluate and recommend appropriate infrastructure products to meet business needs.
Define and influence the Roadmap and technical standards, in their own technology areas.
Ensure security is by design for new and existing solutions.
Understand and adopt appropriately different ways of working for effective and efficient delivery.
Awareness or knowledge of emerging technologies within your specialism and keep abreast of wider Infrastructure developments.
Leverage existing tool sets and drive adoption of new tools and techniques, to get the best value.
Manage resources within the team to ensure the successful delivery of projects whilst maintaining service.
Manage the team to identify and resolve issues quickly, address escalations and manage communications to stakeholders.
Supervise response to major incidents and provide clear post-incident root cause analysis documentation.
Define and implement high-impact changes and projects in Infrastructure that could impact your area of responsibility and take proactive measures to ensure service stability.
Ownership of technology readiness, to deliver key initiatives/projects within QTC (Quality/Time/Cost).
Take ownership to deliver workplace initiatives / projects.
Leadership & Potential
Motivate your team with clear expectations and providing recognition.
Create a positive and supportive culture in your team.
Anticipate and overcome obstacles with a pragmatic approach to achieve goals and commitments.
Proficient in spoken and written English.
Comfortable communicating with stakeholders and engineers alike
Responsible for hiring, objective setting, coaching employees, and support for individual's career growth.
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What's in it for you:
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility