Senior Sales Associate

Skincare Specialist, Liberty

£35,000 plus commission

The brand is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in New Zealand, Australia and Europe and is continually introducing new and revolutionary products to the market.

Sustainability is at the heart of the brands responsibilities. As a brand and as people, they ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the brand- Climate, Biodiversity & People Pillars. This is reflected in their positive luxury mark.

As a Skincare Specialist, you will assist in the day-to-day running of the brands account by driving the sales of products. Your passion for skincare will drive greater awareness of the Brand along with the use of internal and external promotional activity.

Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional brand journey for each client.

What Will You Do?

Sales

• To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
• To raise awareness of the brand and educate clients in the product and treatment range.
• To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
• To assist the Account Management Team in accurately recording sales figures and stock levels.

Customer Service

• Ensure products and treatments prescribed are appropriate to clients’ needs and take into account medical contraindications.
• To maintain the brand counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
• Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
• Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.

The Perfect Candidate:

• Experience within a similar retail/store role and industry
• Proven sales record
• Practical work experience in conducting treatments
• Previous experience working with a professional brand

What We Offer You!

• Generous Staff Discount on all your favourite brand products and clinical treatments 
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Bonus/Commission Scheme

Expected hours: 40 per week, 5 days a week

Experience:

• Beauty sales: 2 years
• Retail management: 2 years