Sales Consultant

Sales Consultant - Westfield White City - £13.65 - Part Time Hours, (10,12+16) - Furniture retailer

Are you a motivated and customer-focused leader with a passion for delivering exceptional service and driving sales? Our client is a globally renowned brand known for its premium quality and innovation, is seeking an enthusiastic Retail Sales Consultant in Westfield White City This is a key leadership role where you'll partner with the Store Manager to drive store performance, lead a dynamic team, and ensure customers enjoy a top-tier experience every time they visit.

As a Sales Consultant you'll be a role model and a brand ambassador, inspiring your team to meet and exceed targets. You'll play a pivotal role in creating an outstanding customer journey and fostering a positive, results-driven store culture.

Key Responsibilities:

• Be a brand ambassador and help achieve the store sales and conversion targets
• Ensure each customer receives an incredible customer journey through outstanding customer service and living the brand values
• Offer exceptional 1-2-1 customer service and ensure the customer comes first
• Knowledgeable about the benefits and uses of each product and continuously develop your product knowledge and understanding of the business
• Knowledge and awareness of all promotions and advertisements
• Support Store Management team in achieving individual and store sales targets
• Execute the daily operational goals and priorities assigned by store management
• Being able to deal with customer concerns in a patient and helpful manner and communicating the concerns with Store Management
• Maintain product merchandising, monitor shop floor inventory and replenish new products when needed
• Assist and process deliveries and organisation of stock room, ensuring team work
• Operate cash registers, take and record orders through a computerised system in person or over the phone and close daily revenue
• Being responsive and communicate of all Health & Safety issues
• Participating in team meetings by bringing fresh ideas, that are realistic and achievable

Knowledge, Skills & Experience:

• At least 1 year of experience in a similar role
• Proven track record in team development, with a focus on delivering excellent customer service and exceeding sales targets.
• Strong commercial awareness with the drive to meet and exceed sales goals.
• Exceptional communication skills, both written and verbal, with a natural ability to lead by example.
• A proactive, "can-do" attitude, with the ability to solve problems and preempt challenges.
• Highly organised, able to prioritise and meet deadlines in a fast-paced environment.
• Enthusiastic, self-motivated, and confident with a strong sense of professionalism.
• Willingness to work flexible hours to meet the business needs.
• Smart, presentable appearance with a passion for maintaining high standards.

BBBH32203