Property Project Manager (FTC)

JOB PURPOSE

To ensure the effective project management of allocated new build, refurbishment and construction projects in line with Building Regulations, Fire & Life Safety Regulations, Asbestos Management procedures and CDM Regulations to ensure the protection of the Selfridges property portfolio. Through the management of the RIBA design, development and implementation stages, the Project Manager will deliver to the requisite time, cost, quality and regulatory parameters in keeping with Selfridges aspirations and standards.

AREAS OF RESPONSIBILITY

This is a critical role for a project manager with construction site experience, developing the Selfridges brand and built environment in that it assists the Senior Project Manager in delivering the refresh and strategic masterplan projects across all stores. The role will encompass the interface between the Selfridges Steering Group, the project team and major stakeholders across the business ensuring that planning and communication is coordinated across all groups. Understanding the complexities of delivering construction projects in a working retail environment, particularly in luxury Department Stores, with the ability to liaise with multiple stakeholders at all levels is a prerequisite for the role. The role liaises with people from all areas and levels of the business as well as external teams of contractors, consultants and suppliers. Stakeholder management and communication are key. This role will also involve coordinating and managing all aspects of a project including day to day project, programme, budget and administration tasks.

Managing Projects

Full project life cycle ownership: successful project delivery will include full implementation from initiation to completion for a number of projects simultaneously. Particular focus on preparation of robust budgets and project compliance with Building Regulations, F&LS and H&S.

Assist in the production of clear briefs, programmes, phasing and cost plans for all projects

In conjunction with the Senior Project Manager and Consultant team procure the design of projects using the most effective means in line with RIBA design process

Liaise with all internal and external stakeholders throughout project lifecycle

Attend and chair all design team and site progress meetings

Attend brand / concession briefings and act as contact for all internal / external parties

Assist in producing scopes for external consultants and compiling formal appointments

Support procurement and tender process and compilation of contractual arrangements for contractors

Effectively manage costs through the application of formal financial controls

Consistently challenge, manage and benchmark costs

Monitor and review programme

Ensure projects meet or exceed defined quality standards

Ensure project compliance with requirements of legislation and/or external authorities

Ensure internal design approvals and financial sanctions are obtained at appropriate stages

Report project progress and any issues with solution options back to the Senior Project Manager

Assist in the effective management of team resources

Ensure effective management of project documentation for future retrieval

Produce snagging documents and ensure snagging is quickly closed out

Preparation of presentation documentation

Managing Teams

Manage a team of internal and /or external consultants and suppliers

Monitor delivery of the team’s roles and responsibilities

Monitor and challenge the performance of the project team

Manage change and resolve potential conflict

Communication

Execute a communication plan for all projects

Communicate clearly and effectively both internally and externally

Present confidently and effectively at board and store level

Seek feedback and respond constructively to criticism

Establish and maintain good working relationships with colleagues and external parties

Office Administration

Effectively manage written and oral communication

Maintain records and ensure project governance compliance

Develop and follow internal audit procedures for the management of projects

Maintain The Security, Health And Safety Of The Working Environment

Minimise the risks to health and safety of colleagues in the office and on site

Ensure self is fully conversant with Building Regulations, H&S legislation, fire strategies and emergency procedures

Ensure compliance with CDM Regulations on all projects

Ensure contractual compliance and legal governance for all projects

Business Goals and Brand Values

Encourage and promote an understanding of the Selfridges brand values within Selfridges as well as amongst external consultants and contractors

Promote Selfridges business goals in relation to project activities

KEY COMPETENCIES

Advanced project management skills

Knowledge of Building Regulations, F&LS legislation & RIBA design process

Experience of managing multiple medium/large sized retail fitout and construction projects in a fast-paced working retail environment

Great communication skills and ability to communicate with all levels and areas of the business and with external parties

Strong influencing and negotiation skills

Great empathy with brand development

Ability to coordinate and motivate virtual teams