Property Project Manager

JOB PURPOSE

To ensure the effective project management of allocated new build, refurbishment and construction projects in line with Building Regulations, Fire & Life Safety Regulations, Asbestos Management procedures and CDM Regulations to ensure the protection of the Selfridges property portfolio. Through the management of the RIBA design, development and implementation stages, the Project Manager will deliver to the requisite time, cost, quality and regulatory parameters in keeping with Selfridges aspirations and standards.

AREAS OF RESPONSIBILITY

This is a critical role for a project manager with construction site experience, developing the Selfridges brand and built environment in that it assists the Senior Project Manager in delivering the refresh and strategic masterplan projects across all stores. The role will encompass the interface between the Selfridges Steering Group, the project team and major stakeholders across the business ensuring that planning and communication is coordinated across all groups. Understanding the complexities of delivering construction projects in a working retail environment, particularly in luxury Department Stores, with the ability to liaise with multiple stakeholders at all levels is a prerequisite for the role. The role liaises with people from all areas and levels of the business as well as external teams of contractors, consultants and suppliers. Stakeholder management and communication are key. This role will also involve coordinating and managing all aspects of a project including day to day project, programme, budget and administration tasks.

Managing Projects

• Full project life cycle ownership: successful project delivery will include full implementation from initiation to completion for a number of projects simultaneously. Particular focus on preparation of robust budgets and project compliance with Building Regulations, F&LS and H&S.
• Assist in the production of clear briefs, programmes, phasing and cost plans for all projects
• In conjunction with the Senior Project Manager and Consultant team procure the design of projects using the most effective means in line with RIBA design process
• Liaise with all internal and external stakeholders throughout project lifecycle
• Attend and chair all design team and site progress meetings
• Attend brand / concession briefings and act as contact for all internal / external parties
• Assist in producing scopes for external consultants and compiling formal appointments
• Support procurement and tender process and compilation of contractual arrangements for contractors
• Effectively manage costs through the application of formal financial controls
• Consistently challenge, manage and benchmark costs
• Monitor and review programme
• Ensure projects meet or exceed defined quality standards
• Ensure project compliance with requirements of legislation and/or external authorities
• Ensure internal design approvals and financial sanctions are obtained at appropriate stages
• Report project progress and any issues with solution options back to the Senior Project Manager
• Assist in the effective management of team resources
• Ensure effective management of project documentation for future retrieval
• Produce snagging documents and ensure snagging is quickly closed out
• Preparation of presentation documentation

Managing Teams

• Manage a team of internal and /or external consultants and suppliers
• Monitor delivery of the team’s roles and responsibilities
• Monitor and challenge the performance of the project team
• Manage change and resolve potential conflict

Communication

• Execute a communication plan for all projects
• Communicate clearly and effectively both internally and externally
• Present confidently and effectively at board and store level
• Seek feedback and respond constructively to criticism
• Establish and maintain good working relationships with colleagues and external parties

Office Administration

• Effectively manage written and oral communication
• Maintain records and ensure project governance compliance
• Develop and follow internal audit procedures for the management of projects

Maintain The Security, Health And Safety Of The Working Environment

• Minimise the risks to health and safety of colleagues in the office and on site
• Ensure self is fully conversant with Building Regulations, H&S legislation, fire strategies and emergency procedures
• Ensure compliance with CDM Regulations on all projects
• Ensure contractual compliance and legal governance for all projects

Business Goals and Brand Values

• Encourage and promote an understanding of the Selfridges brand values within Selfridges as well as amongst external consultants and contractors
• Promote Selfridges business goals in relation to project activities

KEY COMPETENCIES

• Advanced project management skills
• Knowledge of Building Regulations, F&LS legislation & RIBA design process
• Experience of managing multiple medium/large sized retail fitout and construction projects in a fast-paced working retail environment
• Great communication skills and ability to communicate with all levels and areas of the business and with external parties
• Strong influencing and negotiation skills
• Great empathy with brand development
• Ability to coordinate and motivate virtual teams