Product Launch Specialist

Expected salary - £26,600 - £34,000 (dependent on experience) Contract type - These positions are 12 month Secondments/Fixed Term contracts. Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Product Launch team work 1 day a week in the office (Wednesdays) to connect and on a more ad-hoc basis to attend key meetings. Location - This role is based at our London Head Office campus in Pimlico. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role. Key responsibilities You will be accountable for the creation and collation of accurate product data and supplier provided digital assets that meet our launch requirements. You will take ownership of supplier compliance of ‘right first time’ data through supplier training and work closely with Product Launch colleagues to ensure that product information is to the required standard. You will be the point of contact for suppliers for all Product Set Up activities and drive compliance to ensure data is complete and accurate. You will escalate ongoing compliance issues as appropriate, building strong relationships across Product Launch Operations to support end to end improvements. You will be responsible for item creation of product data in a range of systems, populating rules based attributes, obtaining and populating any additional data required for SEL ticketing. You will be accountable for the critical path of product set up activities and take necessary action to avoid late launch. You will support the operation of any RPAs (Robotic Process Automations) which form part of the product set-up process. What will you be doing? Our Product Set up Specialists are part of a multi skilled team focused on the activities and processes critical to product launch. As a Product Set Up Specialist, your responsibilities will include but are not limited to: Setting products up in all relevant systems including creating customer facing tickets ready to be printed in our shops Ensuring suppliers are completing data on time and in full Working to a critical path to ensure products can launch as soon as they arrive in stock Collaborating with colleagues in Buying & Merchandising & Product Launch Operations to mitigate risk to our launch plans Working with suppliers to help them meet our launch requirements Essential skills/experience you’ll need Experience with data entry in multiple systems Experience with Google Suite & Microsoft Office, specifically in Excel and comfortable with VLookups Ability to prioritise effectively Comfortable in a team and working with stakeholders Desirable skills/experience you may have Experience of meeting KPIs and/or SLAs in an operational team Understanding of the product launch process in a retail business Ability to manage multiple tasks and work to tight deadlines #LI-HEADOFFICE #LI-RZ1 #LI-HYBRID #LI-REMOTE