Online Trading Executive - Customer (12 month Fixed Term Contract)

As an Online Trading Executive I plan and coordinate online content on Tesco Online grocery website for trade, events, all year-round content and customer propositions across all devices.

Life on the team

As a relationship builder and a self starter, you know how to get results and are committed to developing exciting partnerships. The key to the Marketplace team’s success is its ability to collaborate with many other teams in the wider Tesco family, including Finance, Digital Product and Online Operations. No two days will be the same as you become an expert in your area of the Marketplace model. We’re building Tesco’s future, and it’s a future shaped by you.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

You will be responsible for:

• Working alongside the team to co-ordinate and execute the online content plan for trade events, campaigns, propositions and all year-round pages. Working with various teams to plan, design, and publish whilst delivering engaging, relevant, and accurate content.

• Using analytics to make data driven decisions to optimise content, driving customer engagement, conversion and sales for directional media, trade and seasonal events and customer shopping missions.

• Daily and weekly review of content performance; communicating these findings in team meetings.

• Building relationships with our Customer teams to ensure we deliver a consistent end to end journey across channels for all campaigns, maximise traffic and sales through off site marketing and drive SEO improvements.

•Working closely with the Tesco Retail Media team to create sponsored content across the website.

• Pro-actively seek and own new or improved trading opportunities through all onsite and offsite tools.

• Feed into digital product and technology teams on continuous improvements to our platform and CMS.

• Liaising and working with key stakeholders across the business, including commercial trade planning, in-store events, Operations, Customer, Tesco Retail Media.

• Having high attention to detail and conducting daily content checks to maintain legality of the site.

You will need:

Excel

Outlook

CMS experience

- Stakeholder influencing

- Used web analytics to make data-driven-decisions

- A passion for online

- Experience in a commercial environment

- Experience in a customer facing role

- Experience using CMS.

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What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 10% of base salary

Holiday starting at 25 days plus a personal day (plus Bank holidays)

26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave

Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility