Fashion Operations Assistant

My client is successful licensed global brand who are looking for a highly organised and motivated Operations Assistant to join their team in their Watford office. This is an exciting opportunity for a detail-oriented individual to support their operations and ensure smooth communication across various departments. Previous admin experience [referably within a fashion environment is required above all a willingness to learn and grow within the industry is essential.

Key Responsibilities:

• Track and follow up on Purchase Orders (POs) from customers, ensuring timely processing.
• Communicate and resolve any queries with customers and factories regarding orders.
• Upload sales orders , POs, and styles into the ERP system, ensuring accurate data.
• Send POs to factories and sales order confirmations to customers..
• Monitor delivery schedules and provide updates to customers on any delays or issues.
• Provide barcodes, packing, and shipping instructions to factories.
• Send weekly order books to customers and follow up for bookings.
• Process booking forms and communicate delivery schedules with warehouses.
• Address queries from the credit control and finance departments.
• Ensure efficient and accurate reporting throughout each sales season.
• Collaborate with factories and shipping departments on salesman samples.
• Support the operations team with ad-hoc tasks related to sales and purchase orders.

Skills and Qualifications:

• Natural ability to multi-task with strict adherence to deadlines.
• Strong attention to detail with excellent time management and organisational skills.
• Tech-savvy, with proficiency in Outlook, Excel, and Word; able to learn ERP systems quickly.
• Willingness to learn and grow within the role.