Farm Shop Cafe Assistant

At a glance Salary - £11.44 - £12.00 hourly rate Contract type - Permanent Hours of work - 15 hours per week, working Saturday 09:00 - 17:30 & Sunday 09:30-17:00 About the role As a Farm Shop Assistant you will have high standards of customer service and will be required as well as have the ability to work as part of the team and be organised in your duties to meet the needs of the busy Farm Shop & Cafe. Some of your key responsibilities will include This role will primarily be in the cafe, food handling and preparation with high standards of service and hygiene are expected. As a selling assistant in the shop you will be engaging with customers, replenishing stock, housekeeping and operating the tills to provide an enhanced all round experience. In both aspects of the role you are expected to represent the Waitrose brand as well as our amazing customer service reputation. Housekeeping also forms part of this role to uphold the standards of the shop so good cleaning and display skills are required. When working in the cafe, you will be required to comply with all specific food safety legislation, procedures and standards. Support for the running of events may also be required. Key Responsibilities On a daily basis, you'll be responsible for: - Engaging with our customers with brilliant customer service. - Ensuring all stock is replenished and maintain shop standards for a pleasant customer experience. - Supporting in all areas of the Farm Shop including processing transactions in a timely manner. - Minimising food wastage by demonstrating great care and due diligence when rotating stock. - When working in the cafe, you'll be required to comply with all food safety legislation, procedures and standards. - On occasion, you may also be needed to support running of events for our customers. Essential skills/experience you'll need - Excellent customer service skills. - Ability to work as a team. Desirable skills/experience you may have - Level 2 Food Safety in Catering Certificate. - Experience in food preparation in a retail environment.