Ecommerce Operations Coordinator

Join our client’s dynamic team in their London office! They are a forward-thinking organization with a strong commitment to hiring for the long term, nurturing talent, and promoting from within. This company prioritizes trust and values each team member, providing a supportive environment that encourages growth and development.

Working with them means more than just a job; it’s an opportunity to build a rewarding career. They offer a comprehensive benefits package, including discretionary annual bonus, annual salary review, company discounts, and regular company events. With a family-friendly approach to management, they also provide study support to help employees reach their full potential.

If you're looking for an organization that invests in your future and celebrates your success, this could be the perfect opportunity for you!

Job Requirements:

• Experience: 1-2 years in a similar role
• Preferred Software Skills: ERP software such as Joor, Canva
• IT Proficiency: Strong skills in Outlook, Excel, Word, and PowerPoint
• Key Skills:
• Strong attention to detail and problem-solving abilities
• Excellent verbal and written communication
• Proactive, independent, and able to prioritize effectively
• Exceptional time management and organizational skills

Salary: Excellent Salary, negotiable based on skills and experience

Roles and Responsibilities:

Order Management and Data Management:

Entering sales orders into Joor and creating sales reports

Ensure accuracy in orders, invoices, and order confirmations

Analysis & Reporting:

Generating price lists and sample order forms

Create and manage off price stock lists, a seasonal master pricing file, and a carryover master sheet.

Support end-of-season sales analysis, creating presentations for the design team.

Monitor weekly sales reports, making recommendations for re-orders

Operations Support& Coordination:

Assist in seasonal setup on Joor and create weekly sell-through reports for the team.

Join weekly shipping and finance meetings, assist with online brand presence for key accounts, and maintain sales materials.

Collaborate with Operations to track deliveries, chase invoices, and update shipping timelines.

E-commerce & Merchandising:

Review ecommerce stock levels and replenish weekly

Create visual buy plans for key account appointments and maintain product information files.

New Business Development:

Track and target new accounts, maintaining a communication tracker.

Send product samples to buyers upon request.