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E-Commerce Category Growth Manager – Technology

We know flexible working is important to you, and it is important to us too. The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The E-commerce Growth team aims for around 2 days a week in the office to connect, usually a Wednesday & Thursday. The role is based at our London Central Offices in Pimlico. The salary range for this role is set at £53,000 - £85,000 This is a permanent position Key responsibilities; Shares expert and insightful analysis of Category performance data to drive E-Commerce trading actions Aggregates end-to-end site customer behaviour analysis across funnel steps, campaigns, traffic type & content to maximise channel performance and inform customer journey improvements. Constantly reviews external market benchmarks to share recommendations and inform Category assortment development and site customer journey development Influences and informs Category teams around assortment range, price & availability using site performance data to highlight risks/opps. Oversees and validates high-quality trading insight, commentary and site metric forecasting Develops a highly commercial and analytical team with a high-performance culture that brings customer and commercial data together to make better trading decisions and delivers continuous E-Commerce optimisation improvements Prioritisation and approval of analysis workflow Prioritisation of risk/opp mitigation actions Building and owning the E-Commerce Category growth plan Essential skills you’ll need E-Commerce experience - understands how to influence conversion, traffic and AOV through multiple digital and trading functions. Highly numerate and strong data-analysis orientation. Comfortable with interpreting complex data from multiple sources to provide clear recommendations, including converting into insight, action, sizing and prioritisation. Strong influencing skills such as influencing B&M around availability, price, and detailed understanding of conversion funnel dynamics Strong and highly collaborative team player able to work in matrix management both with E-Commerce (influencing operations, site effectiveness, product) as well as broader functions Ability to manage and influence range of stakeholders - for directorate leadership teams, digital marketing, category marketing, retail media Strong commercial acumen Proven experience in People Management #LI-HYBRID #LI-HEADOFFICE #LI-HS1

E-Commerce Category Growth Manager – Technology

John Lewis
London, UK
Permanent

Published on 10 Feb 2025

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