Data Manager

Our Food Buying & Product Development team are now looking for a driven Data Manager to oversee recipe data management, ensure compliance, and lead the transition to a new ERP system, shaping the future of our operations at Harrods.

About the Role

As a Production Data Manager, you will be responsible for ensuring the accuracy, integrity, and efficiency of our recipe management systems. You will lead data governance, oversee system improvements, and play a critical role in the implementation of a new ERP system to enhance operational efficiencies. Working closely with chefs, procurement, buying, IT, and production teams, you will bridge the gap between operations and data management, driving continuous improvement.

Other responsibilities will include:

Recipe & ERP System Management – Oversee the setup, maintenance, and integration of recipe data across systems (Qadex & SAP).

ERP Transformation Project – Lead the migration to a new ERP system, ensuring smooth integration and minimal operational disruption.

Data Integrity & Compliance – Conduct regular data audits, ensuring compliance with Harrods’ standards and food safety regulations.

Leadership & Collaboration – Manage and mentor a team of Data Assistants, liaising with key stakeholders across buying, production, food safety, and IT.

Process Optimisation & Reporting – Develop dashboards and reports to analyse recipe performance, cost management, and ingredient usage, driving continuous improvement.

About You

You will be an experienced Data Manager with a strong background in data management, ideally within food manufacturing or a related industry. You’ll also have a deep understanding of recipe management systems or ERP platforms, with ERP implementation and SAP experience highly desirable. A solid knowledge of food ingredients, allergens, and regulatory compliance is essential to ensure accuracy, efficiency, and compliance across our production processes.

You will also have:

Advanced proficiency in Microsoft Excel and data analysis.

Experience leading process improvements and system transformations.

Strong project management, leadership, and communication skills.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods