Customer Service Manager

This business isn’t just a retailer, and they don’t just offer jobs. People tend to stay with them for a long time because they’re wonderfully exciting and rewarding. A store within this company is about as dynamic and fast-paced as it gets, so they look for managers with plenty of energy, great ideas, practical solutions, and the ambition to succeed.

They have a happy, productive team who understand exactly what needs to happen to make their store a success. They deliver a personalised service to every customer, and they use their first-class product knowledge to ensure everyone has an experience they remember.

As customer service manager you will two main priorities, driving and maintaining the standard of service across the store and supporting and developing your team. It's as simple as that, you can be the people focussed manager you always wanted to be. The back office and replenishment is managed by a separate team which means that you can be 100% dedicated to your team, their growth and wellbeing and be able to ensure the quality of customer service offered is second to none.

In return your development and job satisfaction will be at the heart of your relationship with the business. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £38,000 with an attractive benefits package which includes a generous discount, wellbeing programmes and ongoing rewards for your commitment and service.