Customer Delivery Section Manager

This is a permanent position, with the following 4 week rota: Week 1 - 3: Tues - Fri 2pm - 10pm & Sat 10am - 6pm Week 4: Mon 2pm - 10pm & Tues - Fri 10am - 6pm This shift pattern attracts a blended shift premium of 16% across all shifts equating to £4,700 per annum, in addition to market leading benefits. Key Responsibilities Your day-to-day responsibilities will include: Planning operational resources (daily and weekly) with the Partners and agency. Developing and maintaining relationships with the operational teams to ensure communication across the site remains effective. Monitoring and analysing department KPIs to look for trends and opportunities to facilitate continuous improvement within the team. Managing driver requirements, such as dart tags, fuel cards, and vehicle keys. Ensuring daily communication with the transport planning team. Managing the day-to-day running of the transport office (for example, schedules and conference calls). You'll need to be open to flexible working hours, as this role has the head of branch, out-of-hours, and key holder responsibilities. During these times, you will be held accountable for the site's business continuity procedure. It’s crucial that you act responsibly in line with Corporate Social Responsibility commitments and waste management for your department and site. Essential skills/experience you'll need Experience leading a team within a Supply Chain operation. Excellent communication and engagement skills Excellent time management and prioritisation skills Knowledge of Transport Operations and Legal Compliance Strong decision making experience Proven Customer Experience skills Transport Manager CPC qualification Experience of achieving KPIs including budget control Stakeholder Management Health and Safety Implementation Desirable skills/experience you may have Experience of managing disciplinaries and grievances C1 UK Driving Licence Hiring Manager / Recruitment experience Incident management experience Internal use only#LI-JLPJL#LI-HEADOFFICE