Madison started back in 1977 as a small bike shop based in North West London. Over the last 40 years, that shop has transformed itself into the UK’s leading distributor of bicycle parts and accessories, as well as one of the fastest growing players in the motocross and freesports equipment market.
Passionate about cycling
It goes without saying that everyone at Madison is passionate about cycling - it’s our lifeblood. But we’re equally passionate about giving our customers the best possible service as we know that their business and needs are what we’re here to serve. The better we are at our jobs, the easier life is for them.
We launched the system in 2001, and it’s become an essential and incomparable part of our business. Orders are processed automatically and then delivered within days, with many actually making it out the door that day for next day delivery. It takes the stress out of ordering, and makes for a streamlined, efficient system that improves both our business and yours.
Madison B2B
We’re extremely proud of our B2B system, which is a state-of-the-art way to make life easier for all of our customers. If you need a product there’s no more messing about with phones or sitting there on hold, you simply log on, order what you need and wait for it to arrive.
We launched the system in 2001, and it’s an essential and incomparable part of our business now. Order are processed automatically and then delivered within days, with plenty actually making it out the door same day for next day delivery. It takes the stress out of ordering for our customers, and makes for a streamlined, efficient system that improves both our business and yours.
Brand Management
Another of the fundamentals parts of our business at Madison is the brand management team. We believe we have the best team in the business, and are confident in saying that no other distributor can offer the same level of attention to detail, customer care and expertise that we have here. In fact, many of the brands we work with see Madison’s brand managers as an extension of their own businesses, and we have relationships between brands and staff that, in some cases, have lasted for decades.
All of the information on our B2B system is personally curated and updated by our brand managers. It’s a time-consuming process, but there’s no substitute for the people who know these brands the best being the ones that look after the information you see when ordering a product. That means you can be sure that product information, images and pricing are all correct when you order something, and it means you can order easily and with full confidence.
